Shipping
Domestic Shipping
All orders from Silver Creek Glass & Jewelry ship out Monday – Friday, with the exception of US Federal holidays and are shipped via USPS only. If you require another carrier please contact me so we can work it out. Every package is shipped with USPS Track & Confirm and minimum insurance.
Please note that memorial work must be shipped USPS Express, as USPS is the only carrier that will knowingly ship cremains. Visit the USPS Shipping FAQ for more information on shipping cremains.
Shipping Costs
- USPS First Class: $5.00
- Priority Mail: Free on orders of $55+ or $9.00 under $55
- Express Mail: $30.00
Shipping Times
Once your package leaves Silver Creek I have zero control over it so be aware that shipping times are approximate and are NOT guaranteed. If you need something to arrive on or before a specific date, please reach out to me.
- Standard First Class shipping: 7-14 days to arrive.
- USPS Priority: 2-5 business days, but possibly as long as 7
- USPS Express: 1-3 business days
- Shipping to Alaska, Hawaii, and Puerto Rico might be slower than normal.
- Shipping to APO/FPO addresses is done via USPS Priority mail, but due to military handling time, delivery to some destinations can take up to 31 days.
Rush Orders
I do not offer RUSH shipping, but please contact me if you need something rushed so we can find a solution.
Insurance
Every package is shipped with insurance. If your package arrives damaged, contact me and I’ll make an insurance claim. Be sure to take photos of the package and its contents.
Even though every package is taken to the post office Monday through Friday, excluding holidays, my local USPS processing times could be different from package to package, and tracking information could take 24 hours or more from the date of shipping to update.
International Shipping
I offer limited international shipping. Please contact me for actual shipping costs.
Please allow no less than 45 business days for the arrival of international orders. Please note that international customers are responsible for all VAT, customs, and/or duty fees.